Discover our unique concept
ML Private Travel is a tailor-made travel agency. The aim is to create a unique experience, not to sell a package or ready-made trip to several customers. The starting point is your real needs and desires. A real study will be carried out each time to determine your profile before proposing an itinerary that suits you perfectly.
Once the experience has been chosen according to personalized criteria (backpacker, diver, adventurer, luxury or family profile, etc.), the service goes even further, unlike a classic tour operator. In fact, the agency's aim is to provide real follow-up and anticipate potential problems or changes, so as to guarantee its explorers unrivalled comfort and quality of service. Your agent is therefore able to monitor the progress of your trip in real time, keeping abreast of weather, political and economic developments, and modifying your stay if necessary. If the explorer also needs a change on the spot or assistance, a 24-hour contact is set up with the agency (directly, not an external office) by phone, email and WhatsApp so as to be 100% available via all communication channels. We have teams in France, Mauritius and French Polynesia.
In fact, ML Private Travel is not just a travel agency, but a personal expert at your side from A to Z. Booking with us means :
- The assurance of having an itinerary created exclusively for you
- Flexible payment plans to suit your needs
- Trust a destination expert, not just a salesperson
- Personalized advice
- 24/7 follow-up with direct line to contact ML by phone, sms, WhatsApp & email.
- A prestigious service with which nothing is impossible: last-minute reservations, on-the-spot suggestions... " Hello ML, where can I find the most beautiful pearls?"
Fakarava
French Polynesia
Chamonix
France
Huahine
French Polynesia
by the way
Why choose us?
Building a trip is like building a house: it's easier and more reassuring to entrust your project to a professional! As well as being passionate about your destination, we're also experts, so we can guarantee you unique, authentic experiences!
ML Private Travel breaks travel agency clichés:
- They take generous commissions
- They don't support small local businesses
- They offer the same trips to everyone
To that I say:
- Commissions are real. It's our only business (yes, 24-hour service has to be paid for, that's obvious!), but this commission is variable and as low as possible so that you can take advantage of our negotiated rates with our partners!
- ML Private Travel works with the best luxury hotels in your destination, employing hundreds of locals to create a tailor-made service for you! But we also work with the finest family-run guesthouses, without distinction of treatment: every partner is a friend! We recommend one accommodation over another based solely on your wishes and budget.
- ML Private Travel has no ready-made itineraries or packages. Your project is unique, like a tattoo! So it's impossible for you to have the same experiences as everyone else. We work hard every day to develop new and exclusive activities with our partners to diversify our offer and perfectly match your interests.
Our values
More than just travel arrangements:
To be available to you personally at all times
We're the only agency that's available every day, even on weekends and public holidays: essential for dealing with unforeseen events without delay, and ensuring you have a seamless follow-up! With us, office hours don't exist. It's not a foreign office, but your agent and ML, who are personally committed to meeting your needs at all times during your stay.
Your satisfaction comes first
Everything has been thought out to offer you the trip of your dreams with complete peace of mind. After confirmation, we'll never let you out of our sight, and you'll always be our top priority: flexible itinerary, you can change your itinerary with us free of charge. - No agency fees in the event of cancellation - only actual costs will be charged.
Committed to the animal cause
All our partners are selected to respect biodiversity (whale and dolphin watching, for example, is strictly controlled). We do not work with dolphinariums or any other activities at odds with this value. ML Private Travel supports local animal associations and is working to set up an animal shelter in mainland France.
Consideration
You're never a file number with us. You're a fellow traveler and we share the same passion! We like to call you by your first name, and take pleasure in talking and writing to you without time limits, to answer your questions, your requests, or simply to listen to you. People are our priority.
OPINION
They share their experience!
Dream vacation
Very good organization and constant follow-up.
Once on site, constant follow-up via WhatsApp or tel for the smallest and most important details (in this case, notifying us and managing a flight cancellation). In short, great service for a carefree dream vacation.
Roland D.
September 2023
Everything was perfect!
We are delighted with the quality of the trip and the detail of the organization, where you just have to let yourself go; if you have any questions (on Whatsapp directly), the answer is almost instantaneous! Maururu roa!
Aurore S.
August 2023
Fabulous!
I can confirm my feelings about the ML Private Travel agency, which I've been hearing since the long preparatory phase: Marie-Lys is brilliant! She's very professional, knows her subject and her partners inside out, and is always ready to listen.....